(Getty Images) Labor Dept. releases $653M to help states fix unemployment systems The Labor Department announced its latest round funding to help states fix unemployment systems battered by pandemic-era fraud. May 26, 2023 By Benjamin Freed
(Getty Images) States warned about facial recognition for unemployment claims The U.S. Labor Department Office of Inspector General warned about bias in facial-recognition algorithms that state unemployment programs have used. Apr 6, 2023 By Benjamin Freed
U.S. Rep. Jason Smith, R-Mo. (Roberto Schmidt / AFP / Getty Images) House Republicans target state unemployment modernization funding The proposal would repeal funds the Labor Department set aside to help states upgrade their unemployment systems. Mar 1, 2023 By Lindsay McKenzie
(Daniel Leal / AFP via Getty Images) Michigan selects Deloitte for $78 million unemployment system upgrade Michigan's unemployment director said the 10-year contract will ensure the state operates a “robust and secure system” for benefits seekers. Nov 16, 2022 By Colin Wood
(Getty Images) Technology alone can’t fix state unemployment systems Technology can help fix unemployement systems, but a full reboot will require a careful examination of states' fundamental strategies. Feb 22, 2022 By Scott Jensen
(Getty Images) Louisiana taps income-verification tool to solve UI benefits woes Hundreds of Louisiana residents have downloaded the app to verify their income with the state in the past few weeks, the company said. Oct 26, 2021 By Ryan Johnston
Wisconsin Gov. Tony Evers casts his vote for the presidential election at the state Capitol on December 14, 2020 in Madison, Wisconsin. (Morry Gash / Pool / Getty Images) Wisconsin picks vendor for unemployment system upgrade The state signed a $16.5 million contract with the consulting firm Flexion to update a system that was designed in the early 1970s. Sep 30, 2021 By Colin Wood
(Getty Images) Bad digital services can damage public trust, Deloitte study finds Agencies that faltered online during the pandemic — such as unemployment insurance — achieved the lowest trust scores with the public. Sep 23, 2021 By Colin Wood
Domino’s pizza tracker offers a model for states’ unemployment insurance systems, according to a New America report. (Ben Hasty / Reading Eagle via Getty Images) Want to fix unemployment systems? Try the Domino’s model A claims tracker modeled on the pizza chain's delivery updates is one way states responded to their pandemic unemployment surges, according to a guidebook from New America. Jun 28, 2021 By Benjamin Freed
(Scoop News Group) 18F will help Wisconsin fix its unemployment system The federal agency will help Wisconsin conduct research and solicit a vendor to build a modern unemployment system. Mar 18, 2021 By Ryan Johnston