New Jersey's new innovation chief said his office is looking to hire 20 new staff members over the next two months as it looks to streamline processes…

Since it began offering non-federal agencies access to the service two years ago, GSA says Login.gov use has expanded rapidly across states.

The Labor Department announced its latest round funding to help states fix unemployment systems battered by pandemic-era fraud.

The U.S. Labor Department Office of Inspector General warned about bias in facial-recognition algorithms that state unemployment programs have used.

The proposal would repeal funds the Labor Department set aside to help states upgrade their unemployment systems.

Michigan's unemployment director said the 10-year contract will ensure the state operates a “robust and secure system” for benefits seekers.

Technology can help fix unemployement systems, but a full reboot will require a careful examination of states' fundamental strategies.

Hundreds of Louisiana residents have downloaded the app to verify their income with the state in the past few weeks, the company said.

The state signed a $16.5 million contract with the consulting firm Flexion to update a system that was designed in the early 1970s.

Agencies that faltered online during the pandemic — such as unemployment insurance — achieved the lowest trust scores with the public.