AI’s possibilities are exciting state government workers in Tennessee, CIO says
Tennessee Chief Information Officer Stephanie Dedmon says state employees are warming up to the possibilities of generative AI.
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Robotic Process Automation (RPA)
RPA saving Tennessee 100,000 hours of annual work, official says
Tennessee will save more than 100,000 annual hours of work thanks to robotic process automation, a state official said.
Nebraska CIO reflects on IT consolidation
On the Priorities podcast, Nebraska CIO Ed Toner reflects on his last seven years, and the state’s massive IT consolidation.
Indiana tackles workforce woes with training program
On the Priorities Podcast, Indiana’s Jon Rogers says a workforce program is getting residents trained and working in the state IT shop.
Automation holds the key to faster benefits delivery and reduced fraud
Government leaders are discovering automation is more than a technology tool, but an enterprise capability to improve citizen service delivery, lower costs, accelerate digital modernization and reduce…
Virginia launches statewide RPA service
The Virginia Information Technology Agency says its new statewide robotic process automation service is a first-in-the-nation offering.
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How healthcare agencies can tackle fraud, waste and abuse with RPA
A new report discusses advances in automation to help public healthcare organizations tackle a backlog of claims from the pandemic, and protect from fraud and waste.
Texas and New Jersey IT leaders praise benefits of RPA
State IT officials share strategies for deploying process automation tools and the gains they’re achieving using RPA to improve service delivery.
How a Long Island county automated its health system to fight coronavirus
Implementation of robotic process automation in Suffolk County, New York spared nurses from spending hours tediously compiling COVID-19 case data as the pandemic worsened.
Pandemic’s budget shortfalls push states toward automation
As chief information officers anticipate working with smaller budgets and smaller teams, automating processes, they say, appears increasingly necessary.