Reducing customer experience friction at public sector agencies
Los Angeles County CIO Peter Loo and PayIt SVP Jean Nobile talk about how agencies can modernize and improve digital experiences for their constituents.
Advertisement
PayIt
PayIt acquires outdoors-focused permit vendor
PayIt, the government payments vendor, is buying Sovereign Sportsman Solutions, a niche developer of applications for outdoors agencies.
Keeping agencies focused on the modern, digital experience
A new report highlights how to enable governments to deliver on the expectations of their technology-driven residents.
‘I think we’ve been more busy’: How state IT vendors have been working through the pandemic
Winners of the 2020 StateScoop 50 award for Industry Leadership of the Year discuss how COVID-19 altered their relationships with the CIOs they serve.
Consolidated help desk gives Kansas full view of IT activities
A recent initiative is helping the state understand how the IT department's responds to incidents across the enterprise.
Kansas launches country’s ‘first’ mobile driver’s license renewal app
A new feature added to the state's citizen services app provides functionality officials say isn't available anywhere else.
Advertisement
Kansas patches flaw in digital services app
Two-factor authentication and PIN randomization updates went live over the weekend.
Flaw in Kansas’ digital service app allows random data exposure
Vehicle and insurance information of random citizens can be uncovered through the app, an unintended feature that the state says is now under review.
Kansas launches its first mobile app for government services
Residents will be able to access official documents and register vehicles on the app.
Cloud services from PayIt bring lightweight projects to Florida, Kansas
The vendor says it wins contracts by promising government agencies it won't overbuild for custom solutions they don't need.