Kentucky Transportation Cabinet Archives

Kentucky Transportation Cabinet

Kentucky agency credits AI tool with reducing turnover

Kentucky's driver services call center credited an Amazon customer tool with reducing a 150% staff turnover rate by two-thirds.

Jun 7, 2023 By Keely Quinlan

Server malfunction freezes license plate renewal in Kentucky

Officials say a legacy system upgrade caused service outages the state hopes to soon reverse.

Jan 3, 2018

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