The City of Des Moines, Iowa, announced it’s hired former Missouri Chief Information Officer Jeffrey Wann as its new CIO.

Missouri's top technology official announced he recently stepped down after nearly three-and-a-half years with the state.

Security, data governance, business processes and user-centered design add new concerns to IT modernization projects, state CIOs said.

The ubiquitous pizza chain's customer-service app has become a model for state governments seeking to improve their digital services.

Jeffrey Wann, a former IT executive in the insurance industry, will take over for Mike Cheles, who retired at the end of 2019.