The National Association of State Chief Information Officers presented an award to a former member who spent the past 20 years serving his state.

Jason Clarke, chief operating officer at the Delaware Department of Technology and Information, has been named the acting replacement to James Collins, who stepped down this month.

After nearly 20 years of state government service, Delaware Chief Information Officer James Collins will step down later this month.

While some employees were ready to work from home, large-scale telework efforts were not in the plans for Delaware’s tech agency. Coronavirus changed that.

States are designing citizen experience not defined by bureaucratic boundaries, but with ease of access and convenience in mind.

Former director of data center and operations Justin Day fills a newly created role designed to bring uniformity to the technology agency's service offerings.

Providing citizens excellent digital services starts with consolidating technology assets behind the scenes, says Delaware CIO James Collins.

Delaware CIO James Collins compared an increased focus on cybersecurity in states to an important, but sometimes unappreciated role in the sci-fi franchise.

State CIO James Collins said he places customer engagement officials in each partner agency to improve how they work together.