Two state chief information officers said they're using the "no wrong door" approach when offering services to the public.

Clay County, Indiana, officials are still bringing many services back online after a recent ransomware attack.

On this week's Priorities podcast, Indiana CIO Tracy Barnes and Texas CIO Amanda Crawford share their latest IT modernization efforts and thoughts on AI.

Indiana Chief Information Officer Tracy Barnes said skepticism in local government can sometimes slow the progress of cybersecurity initiatives.

Officials said that improving their digital services also means figuring out which services people want to continue receiving in person.

State officials are juggling emergent concerns of cybersecurity and accessibility as they attempt to understand how AI fits into their organizations.

Three state privacy chiefs said they're paying close attention to AI is they bootstrap their practices inside government.

Between 2016 and 2018, four men allegedly collected funding for more than 4,500 students who were not actually attending online schools.

City Chief Innovation Officer Denise Riedl said her team wants to “make it as easy as possible for residents to interact with government, in-person and digitally.”

On the Priorities podcast, North Carolina CIO James Weaver says he's shifting his digital services strategy to be focused on the individual.