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Jen Harder, Edward Knapp, Mike Zeto
From left: Jen Harder, FirstNet senior product director; Edward Knapp, chief technology officer at American Tower Corporation; Mike Zeto, vice president of internet-of-things solutions at AT&T, speak at the 2020 Consumer Electronics Show in Las Vegas on Jan. 9. (CES)

Cities need specialists to keep pace with emerging tech, experts say

Panelists at the Consumer Electronics Show suggested cities hire people — which they referred to as "lookers" — to manage civic-tech pilot projects.
ribbon cutting ceremony
Cutting the ribbon, from left: network engineer Gerry Means, NMAC manager Stanley Meeks, North Carolina Department of Information Technology Secretary Eric Boyette, North Carolina 911 Board Executive Director Pokey Harris

North Carolina opens next-generation 911 monitoring center

A new facility in Raleigh is meant to enable a smooth transition away from the aging analog systems used in dozens 911 call centers across the state…
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