Shelby Switzer, director of Baltimore’s Digital Services Team (City of Baltimore) Baltimore’s new digital services director hopes to shift mindsets on tech’s role Baltimore's new digital services director talks about their hopes for changing mindsets on tech's role in city government. Jan 17, 2023 By Keely Quinlan
(Getty Images) N.J., Idaho latest states to join IRS direct tax filing program New partnerships in New Jersey and Idaho will enable residents to directly file tax returns online with the Internal Revenue Service. Oct 4, 2024 By Sophia Fox-Sowell
(Getty Images / StateScoop) Michigan’s ‘It’s sooo simple’ early voting campaign rolls out new digital tools for voters Michigan Secretary of State Jocelyn Benson unveiled several new tools to help voters track their ballots and check facts. Sep 27, 2024 By Keely Quinlan
Los Angeles Superior Court (Getty Images) L.A. County Superior Court testing digital evidence system Los Angeles County Superior Court has begun testing a digital evidence system to streamline the process for small claims participants. Sep 25, 2024 By Sophia Fox-Sowell
FCC Chair Jessica Rosenworcel attends Paley International Council Summit at the Paley Museum on Nov. 8, 2022 in New York. (Steven Ferdman / Getty Images) FCC: Carriers to begin ‘georouting’ 988 crisis line calls to local mental health resources Several major U.S. wireless carriers will soon allow phone calls to the 988 Suicide and Crisis Lifeline to be directed to local resources. Sep 25, 2024 By Keely Quinlan
(Getty Images) State CIOs pursue ‘no wrong door’ approach to digital service delivery Two state chief information officers said they're using the "no wrong door" approach when offering services to the public. Sep 19, 2024 By Colin Wood
(HaizhanZheng / Getty Images) In issues, Colorado’s new digital services director sees ‘opportunities for innovation’ Colorado's new digital services director told StateScoop that operational challenges like slow processing times for benefits applications, represent an opportunity. Sep 16, 2024 By Keely Quinlan
Maryland Gov. Wes Moore speaks at a campaign event for Maryland Democratic candidate for U.S. Senate and Prince George’s County Executive Angela Alsobrooks on Gun Violence Awareness Day at Kentland Community Center on June 7, 2024 in Landover, Maryland. (Photo by Andrew Harnik/Getty Images) Maryland to offer IRS Direct File for 2025 tax season through Code for America partnership Through partnership with the nonprofit Code For America, Maryland joins 12 other states participating in the IRS Direct File system. Sep 5, 2024 By Keely Quinlan
(Getty Images) CivStart launches startup accelerator for AI in government Gov tech firms in CivStart's new AI cohort take on tasks like chatbot-as-a-service tools and real-time cybersecurity monitoring. Sep 4, 2024 By Sophia Fox-Sowell
(Getty Images) GSA says states’ use of Login.gov has ‘rapidly expanded’ Since it began offering non-federal agencies access to the service two years ago, GSA says Login.gov use has expanded rapidly across states. Aug 26, 2024 By Keely Quinlan
Maryland Gov. Wes Moore (Getty Images) Maryland Digital Service names senior leadership team Maryland technology officials announced a handful of new directors as they expand efforts to improve digital services for residents. Aug 16, 2024 By Keely Quinlan