When the work from home orders for most government employees went out, one city CIO said some employees, unexpectedly, didn’t have internet access at home.

“We bought up every [wireless access hotspot] we could find,” the official said. “We went to stores, we bought on Amazon, we did everything we could.”

One higher-education CIO said the institution bought Wi-Fi hotspots for parking lots on campus so that employees, students and others could drive, park and maintain social distancing while connecting their devices to a reliable internet connection.

“We told people, ‘Hey, if your internet connection at home is unreliable, come park on campus and sign on,’” the CIO said.