Unlock the Digital Dividend

PayIT 2025 Digital Adoption IndexDiscover how digitizing resident transactions creates a mutual dividend for agencies and residents. PayIt’s 2025 Digital Government Adoption Index report explores the state of customer experience and payments, revealing:

  • The importance of prioritizing technology for better business outcomes.
  • Top challenges agencies face in modernizing digital government service delivery.
  • How government agencies are leveraging AI.
  • A year-over-year analysis of payment features offered by agencies.

Download the report to learn how your agency can benefit.