Covered CA’s Karen Johnson on how AI is transforming health insurance for Californians

Today we have a special Daily Scoop podcast recorded from the Mandalay Bay Resort and Casino in Las Vegas, home of Google Cloud Next 2024, featuring Karen Johnson, chief deputy executive director for Covered California, the state of California’s health insurance marketplace.

During the conversation, Johnson discussed news around a new partnership between Covered CA and Google to use AI for document processing, other use cases in store for AI and how cloud has proven critical for California’s health insurance marketplace.