Industry Leadership of the Year

Under Doug Ross’ leadership, Red Hat’s SLED East team provides tailored, open source enterprise solutions enabling agencies to implement exceptional citizen experiences across 17 Northeastern states. Ross’ team delivers on 4 pillars: IT, automation, cloud and the edge where citizens can reap benefits like stable, resilient services with improved UX. Recently, Doug’s team helped a large municipality in the Northeast kickstart their automation journey, optimizing the speed of a key process from 6 weeks to just 12 hours.